As part of an ongoing effort to switch customers to its new network, Visible is disabling auto-pay for those on the older plan.

For nearly a year now, Visible, an MVNO from Verizon, has been transitioning to two new plans that are said to offer better 5G coverage but require its existing customers to switch SIM cards. The new plans also carry a slight increase in cost – $30 versus the $25 price that was previously available through Party Pay, though a temporary $5 discount is available.

These two inconveniences have led many Visible customers – myself included – to ignore Visible’s previously optional network change. In recent weeks, Visible has shifted its messaging, sending increasingly urgent emails and text messages to customers telling them that their service will soon be disconnected.

In the carrier’s most drastic measure to date, Visible’s website now shows a notice that auto-pay has been disabled as part of the network switch.

The move is seemingly targeted at those who don’t think much about their cell service and have thus far ignored Visible’s many emails. By disabling auto-pay, Visible customers are forced to log into the app or website and see the notices to change plans.

Any customers still on Visible’s original plan need to take action before that network shuts down in September – whether that’s updating to the new service or moving to a different carrier.

More on Visible:

Visible is ending Party Pay for new customers, adds new Visible+ plan

Some Visible customers were receiving numerous password reset emails [U]

I converted my Visible SIM card to an eSIM on Android: Here’s what happened

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